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Keyup event not working inside the multimedia viewer in Cisco WebEx Event Center

jaikishan.garg
Level 1
Level 1

I have scheduled an event and launched it which opened the Cisco WebEx Event Center.

Then I selected the multimedia option from the Share tab on the top, a popup opened asking me to enter the URL, I entered that and the multimedia viewer opened on the right side.

This URL is the URL to one of the servers in which we host our events !.

Once logged in, I have a component which has one input field and one submit button in disabled state, coding is done in such a way that keyup event is binded to input element, on trigger of which button gets enabled.

But keyup event is not triggered in this scenario. The component works fine if opened outside WebEx platform.

I have looked for solutions but have not found the answers.

Can anyone help me with the problem and the suggestions to solve this?

1 Reply 1

keglass
Level 7
Level 7

Please see here for more information on using the Media Viewer in a Meeting:

https://collaborationhelp.cisco.com/article/en-us/WBX31038

I hope this helps.
Kelli Glass

Moderator for Cisco Customer Communities

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