02-19-2019 06:49 AM
Hello everybody,
I have a little problem when I want to upgrade the jabber version in my environment. Let's explain the context:
Currently, we have the 11.8.3 and we want to go to 12.1.2. We use SCCM 2012 to deploy applications.
So I use msi to silently update my jabber. Sometimes, old version is uninstalled but not the new one with this error in event viewer:
Product: Cisco Jabber -- Error 1714. The older version of Cisco Jabber cannot be removed. Contact your technical support group. System Error 1612.
So I found this solution : https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/118161-technote-jabber-00.pdf. It works but it's not really "plug and play" to automate this.
My question is: Anyone have an other solution ? (or I need to do a script :) )
Thank you.
Solved! Go to Solution.
02-19-2019 01:58 PM
Hi there
Please try using MSFT and see that works
Hope this Helps
Cheers
Rath!
***Please rate helpful posts***
02-19-2019 01:58 PM
Hi there
Please try using MSFT and see that works
Hope this Helps
Cheers
Rath!
***Please rate helpful posts***
02-20-2019 02:04 AM
Hi there.
Thank you for your answer. It will usefull to find the correct keys.
Cheers.
David.
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