Make Presence Integration Optional?

[mschmidtwest]

Referencing the thread at Cisco Jabber phone only mode breaks outlook presence (https://communities.cisco.com/message/138454#138454) is it possible just to make presence integration optionally set by users via File > Options... > Integration?  We have some customers that want to use Jabber as a softphone but Lync for IM/P.  Right now Jabber always reverts the registry setting to Jabber instead of Lync and then Outlook presence is busted.

[skilambi]

Yes you can disable Presence light up with Jabber and use it in phone mode with Lync using a boot strap file. It was introduced in some 9.2 update

[mschmidtwest]

Thanks!  Is that the CLICK2X=DISABLE switch referenced above?  I guess I'm just wondering why not enable users to set the integration options if it's not set as part of the installer?

[skilambi]

Yes see here

Cisco Jabber for Windows 9.7 Installation and Configuration Guide - Install Cisco Jabber [Cisco Jabber for Windows] - Ci…

[mschmidtwest]

Thanks again.

I tried the command line install with this switch, but Jabber always wants to modify HKEY_CURRENT_USER\Software\IM Providers DefaultIMApp setting to itself ("Cisco Jabber").  I can try to reset it to "Lync" but Jabber insists on resetting it every time it launches.  And, as such, breaks Outlook's presence integration with Lync as well as presence integration with Jabber.  I'm left with zero presence info inside Outlook.

Perhaps this feature isn't yet baked in 10.5?  I haven't tried it yet in 9.7 but will.

Any other ideas are most welcome.

[mschmidtwest]

Tested on 9.7.4 and I get the same issue.  Jabber always wants to be the Default IM provider even if I use CLICK2X=DISABLE in the installation.

[skilambi]

Marcus

A couple of places to post your PRT. This is an invite only space. Or support forums since it focuses on troubleshooting

Jabber Clients | Cisco Support Community

Cisco Jabber for Windows Early Adopter Trial