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MCU Product Key

abousuhail
Level 1
Level 1

Hi guys, i need your help, i made a big mistake, i reset the MCU configuration and after restarting the MCU i lost the product or feature key

i need to know how can i get new one

i don't have contract with Cisco

i bought the MCU from Ebay!!!!!!!

2 Replies 2

keglass
Level 7
Level 7

Ahmad,

I see that you also posted this in the Cisco Support Community and received a number of responses.

https://supportforums.cisco.com/discussion/13127841/mcu-issue

I hope that helped with your issue. Thank you for participating in the community.

Kelli Glass

Moderator for Cisco Customer Communities

Yes Kelli Glass they help me on the Cisco Support Community and my issue was recovered


Thanks