06-11-2019 03:47 AM
Hello Team,
Kindly help us to configure MFT for managed file transfer in Jabber .
I am facing below issue .
1. Cisco XCP File Transfer Manager Not Running
2. Getting error on External file servers - Verify the external file server directory is valid
Attaching error for same .
Thanks in advance .
06-12-2019 11:22 PM
Any1 here for help .
06-17-2019 06:51 AM
Your error message indicates that the directory path is incorrect or that the permissions to that directory are not correct.
Did you follow the following procedure to create the external database? Can you double-check that the credentials are valid?
Add an External Database on Cisco Unified CM IM and Presence
And have you verified that the rest of the configuration is correct?
How to configure Managed File Transfer in CUCM CM IM/Presence
If everything is correct, can you provide a trace of the XCP service from the IMP server?
Maren
06-18-2019 02:34 AM
06-18-2019 10:42 AM
Also take a look at this:
Jabber Persistent Chat and Managed File Transfer - Installation of PostgreSQL Server 9.4.1
06-18-2019 07:45 AM
Here is a PostgreSQL installation guide. Does that help?
06-24-2019 11:47 PM
06-25-2019 02:00 AM
05-24-2021 12:21 AM
hi @Vinod16
first add your external file server and fill all parameters with correct value,
then probably you will get error for xcp services, its ok for now, leave it and go to file server menu,
enable "managed file transfer" option, then add your DB-Server and File-Server, save it,
now you can view the public ip of cup-server, click on it, copy it, and go to your-linux-file-server, find authorized-keys file, add the public-key of cup to this file, save it,
then go back to cup-server, go to services, restart "Cisco XCP Router", then start "Cisco XCP File Transfer Manager",
then go back to messaging, external file server, now you must see everything is green and ok and ready to use..
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