02-19-2021 10:34 AM
02-19-2021 10:42 AM
If the gateways shows registered with CUCM means gateway is still talking to CUCM.
check ur ACL.
02-20-2021 03:10 AM
Hello all and thank you. This is the ACL is this which should cover it?
The phones DO go in to "Service interrupted. This is very puzzling!
Also. I've just had a brainwave, instead of using an acl Or a route to null, could you not just change the domin name on the gateway or the CUCM to temporarily make the phones/gateway unregister?
Interface voice vlan
ip access-group 109 in
ip access-group 110 out
!
access-list 109 remark *** Prohibit traffic from remote site to central site VOIP Vlans ***
access-list 109 deny ip any 10.210.1.0 0.0.0.255
access-list 109 deny ip any 10.226.1.0 0.0.0.255
access-list 109 permit ip any any
access-list 110 remark *** Prohibit traffic from central site VOIP Vlans to remote site***
access-list 110 deny ip 10.226.1.0 0.0.0.255 any
access-list 110 deny ip 10.210.1.0 0.0.0.255 any
access-list 110 permit ip any any
I can see this message in the logs when i tried a call which mentions about "out of order", but the isdn works when Cucm is connected?
ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0085
Sending Complete
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18381
Preferred, Channel 1
Progress Ind i = 0x8A81 - Call not end-to-end ISDN, may have in-band info
Calling Party Number i = 0x2180, '780097XXXX'
Plan:ISDN, Type:National
Called Party Number i = 0x81, '526900'
Plan:ISDN, Type:Unknown
Feb 19 11:25:54: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x8085
Cause i = 0x809B - Destination out of order
02-20-2021 04:55 AM - edited 02-20-2021 05:22 AM
Changing the domain would not have the specific effect that you seek. As I wrote in your duplicate post, use null host routes.
If you’re CM IP would be 10.221.224.75 for example the below route on the gateway from the site would block all traffic to reach that IP.
ip route 10.221.224.75 255.255.255.255 Null0
02-20-2021 09:05 PM
Hello and thanks again for your help. Can you please explain why changing the domain name wouldn't stop the gateay from registering with the cucm as if it's not correct in the first place then registration won't work?
02-20-2021 09:54 PM
02-20-2021 10:07 PM - edited 02-20-2021 10:58 PM
Good morning and thanks again for your help. In the past when i've setup gateways, if the domain name isn't exactly the same in CUCM as it is on the gateway, then registration fails. Using that logic, if I change the domain name temporarily, then wouldn't the gateway drop it's registration? Here is a loink from Cisco which confirms this
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/68240-mgcp-gtwy-reg-failure.html
Isn't my issue more to do with the ISDN not falling back to the gateway if you look at the debug message?
ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0085
Sending Complete
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18381
Preferred, Channel 1
Progress Ind i = 0x8A81 - Call not end-to-end ISDN, may have in-band info
Calling Party Number i = 0x2180, '780097XXXX'
Plan:ISDN, Type:National
Called Party Number i = 0x81, '526900'
Plan:ISDN, Type:Unknown
Feb 19 11:25:54: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x8085
Cause i = 0x809B - Destination out of order
02-20-2021 10:52 PM
It might get the gateway to fall over, but it doesn’t necessarily mean that the phones would do the same. It would depend on how your configuration in CM looks like. The safest and quickest option IMO is to use null routes. Obviously it’s your choice, use whatever option you feel comfortable with.
02-20-2021 10:59 PM
thanks again for your patience. i'll I'll try both ways tomorrow and see which works best. watch this space.
02-20-2021 08:08 PM
02-19-2021 11:01 AM
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