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No Chat icon in the Hub window

JT-65
Level 1
Level 1

I have deployed Jabber 11.9 for Windows to a pilot group.  Chat works, but there is no "Chats" icon on the left side of the Hub window.  How do I make this appear?

 

Hub.png

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Are you using full UC? or just phone mode?

HTH

java

if this helps, please rate

We are using the Full UC. 

I have a fix, but I don't like it.  I was able to get the icon by taking the jabber-config-defaults.xml file from another computer (Let's call it Computer1 because I'm going to reference it later) that had the chat icons.  I don't like this solution because therewere several differences between the other user's .xml and the one I'm using in my deployment.  I'd rather just change the appropriate setting(s) than find out I've broken something else.

 

Similarly I don't have the option to create a conference call for a contact group, but it DOES work on Computer1.  Since I'm using its .XML file, I'm not sure what else I need to add/change in my Jabber deployment.

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