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Beginner

No self-view with Jabber softphone and VXME

Hi!

We started using Jabber on VDI with VXME and have a problem with self-view.

The user see only a black window instead of the video coming from his webcam.

Here a screenshot from that, while  video calliing:

jabber_vxme01.jpg

What could be the reason?

Thanks,

Mirko

2 REPLIES 2
Beginner

Re: No self-view with Jabber softphone and VXME

Hi,

 

I have just upgraded to Jabber for Windows 11.9 with VXME 11.9 with Windows 7 imbedded slim client.

I am seeing the same issue.

Beginner

Re: No self-view with Jabber softphone and VXME

Hi,

we have found, that this issue only occurs when this Citrix setting is deactivated.

citrix_cis.png

Regards

Mirko

 

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