Not able to access meeting place 6.0 through Web browser

[ibm.iptsupport]

Meeting Place version : 6.0

Issue : Not able to access meeting place through a web browser

Getting errors regarding database in eventviewer.

[mitch.cox]

Looks like the password for the user 'sa' has changed or somehow been typed in incorrectly.  Try resetting the password,  You will probably need to locate the SQL service and make sure it is logging in with the new current username and password.

Sorry in advance if this didnt help.  I figured I would try to help since noone else had.

[anmarti2]

Also, if you reset the "sa" password in Microsoft SQL Server, you will want to reset it in MeetingPlace. Do this by going to the desktop of the Web Server(s), then double click on the orange door on the bottom right, click on the Web Conferencing tab, and re-entering the "sa" password for both the Database Connection and the Slave Database Connection if both are showing.

Then you may need to restart the "Cisco Unified MeetingPlace Web Conferencing" service.

If this still does not work, you can open a SQL Server tool such as Enterprise Manager or Query Analyzer and try to connect to the SQL server using the "sa" credentials.

Regards,

Andrew

[ibm.iptsupport]

Thanks a lot MItch and anmarti2 for your help..