I have a strange problem. Any Jabber for Window 9.1 works with phone control. If I download the latest Jabber for Windows 9.2.x then phone control stops working. This happens to all users and different PCs. I have checked my configuration over and over and just can't figure out what could be wrong.
Update: I have upgraded my CUCM cluster and CUPS to 9.1 from 8.6.2 and still have the same exact problem. Can someone at Cisco chime in here and give me a clue where to hunt down this problem?
I had tried clearing out the cache and deleting the config files several times.
I set down yesterday determined to shotgun the problem. Finally, it started working when I put the CtiServer1 under the Phone element parameter in the jabber-config.xml. I thought this configuration is gotten fromt the profile in CUCM IM??? Why did I have to put it in the jabber config, I don't know, but that is what fixed it. Can someone point me to any documentation that states that you must do this if you upgrade from Jabber for Windows 9.1.x to 9.2.x?