Picture update is not automatic with Jabber 9.6

[g.seignobosc]

Hello,

I have a problem with Jabber 9.6. Pictures are not updating automatically.

You have to click on the contact and view profile to get the new picture.

We have too Jabber 9.2 clients and these clients update automatically pictures.

Do you know how to solve the problem ? or if it should be solve on a new update (9.6.1) ?

Thanks for your reply.

Gregory

[Ben Cargill]

I talked with TAC a few days ago, they stated that this is a bug and is broke in 9.6.  I'm waiting for confirmation from the BU that this is true and if a future client release will correct this.

I'm currently testing this with 9.6 and a webserver for the photos, and experience the same thing you describe.  Even on 9.2.6 it appears broke.

[jilfersalam]

I am facing the same issue too. Cisco Jabber for windos 9.2 was showing pictures properly, but when upgraded to 9.6, the contacts do not show the profile pictures

Any updates on the case?