Populate groups and contacts in WebEx Connect

[kardos420]

We have a client that is using WebEx Connect clients and the webex cloud service.  Users can see all users in the directory, but the end user has to manually add EACH user to their own contacts in the client in order for them to see their status consistently.   Is there a way to populate the corporate directory to each client without having to add it manually at each desktop?

[mvild]

There is a method in which the Admin can expose groups (for example, distribution lists) to users in Cisco WebEx so that users can add “Groups” to their contact list without having to add individual members directly.

This is done through Directory Integration import process.

[kardos420]

Thank you for your response...

Who originally creates those "groups"?  Webex Admin?  Is this from the corporate directory?  What is the import?  a CSV or XML?

[mvild]

Best to refer to the Admin guide for direction and details.  http://www.webex.com/webexconnect/orgadmin/help/index.htm   Search "Directory Integration"

Who originally creates those "groups"?  Webex Admin?  ...YES

Is this from the corporate directory?  ...Yes

What is the import?  a CSV or XML? ...CSV

[Susan McEvilly]

Is it possible to get some screenshots or a video that shows what configuration of these Groups looks like in Connect Org Admin, and what the Groups look like when they're added to the Connect client at the desktop?  Screenshots or a video that shows how a Connect end user would/could browse available groups and select them to be added to his/her client would be helpful as well.

Thanks!

[mvild]

From the End User guide it shows this functionality.

https://support.webex.com/webexconnect/72/user/en_US/help/index.htm#cs_directorygroup.htm

As a note, to easily get to the online User Guide, from the WebEx Connect client you can go to Help from the menu and select Help from the dropdown.  Then do a search for the feature you are looking for.  In this case, I searched "directory groups".