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Presence Icon?

rchaseling
Participant
Participant

Hi,

Have enabled 2 users with Jabber for Windows 9.0.4 with CUPS 8.6.4 & CUCM 8.5.1 SU4 on a trial basis

These two users are seeing their presence status as a strange broken icon on their PCs (Win7 & XP) but is I log on as them from any other PC it displays correctly. Has anyone seen this before? - attached

Russell

1 Accepted Solution

Accepted Solutions

Muhammad Maqsood Mushtaq
Cisco Employee
Cisco Employee

Hi Russell,

These users may have enabled "Accessible presence" on their client. Uncheck this option to get regular icons.

Thanks,

Maqsood

View solution in original post

2 Replies 2

Muhammad Maqsood Mushtaq
Cisco Employee
Cisco Employee

Hi Russell,

These users may have enabled "Accessible presence" on their client. Uncheck this option to get regular icons.

Thanks,

Maqsood

Love an easy fix. Thanks

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