One of my clients wants to upgrade prime collaboration provisioning 10.6 to the latest version (assuming 12.5 is the latest).
Can I upgrade directly from 10.x to 12.x?
What are the perquisites and procedures that I should be looking at?
Since, I have not worked on Prime Collaboration much, any videos/documents on upgrading procedure will be a great help.
Thank you in advance
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Have you started by reviewing the product documentation from cisco.com??
Most usually there's an install & upgrade guide or the RN contain some of that information.
Thank you for your reply.
i found the proper path to upgrade.
i have a question regarding licenses, when I upgrade to 12.x version I think I need new licenses for this version.
Can I install the new licenses directly on the 12.x server or it should through smart license and vitual account.
Thank you for your response, Jaime.
Yes, it uses smart licensing.
I have avoided whole upgrade process and built new VM with 12.6 version directly and I was successful on that part, but I am facing a challenge here that is I could be able to login to PCP through GUI with 'globaladmin' as username and the password that I set during installation but the same login credentials are not working on CLI , it says invalid login.
May I know how to reset the CLI password? or Does it have a default username and password?