cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
541
Views
0
Helpful
5
Replies
Highlighted
Participant

Prime collaboration provisioning upgrade

Dear All,

One of my clients wants to upgrade prime collaboration provisioning 10.6 to the latest version (assuming 12.5 is the latest).

Can I upgrade directly from 10.x to 12.x?

What are the perquisites and procedures that I should be looking at?

Since, I have not worked on Prime Collaboration much, any videos/documents on upgrading procedure will be a great help.

Thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Hall of Fame Cisco Employee

I believe the latest releases now use smart licensing.

HTH

java

if this helps, please rate

View solution in original post

5 REPLIES 5
Highlighted
Hall of Fame Cisco Employee

Have you started by reviewing the product documentation from cisco.com??

Most usually there's an install & upgrade guide or the RN contain some of that information.

HTH

java

if this helps, please rate
Highlighted

Thank you for your reply.

 

i found the proper path to upgrade.

 

i have a question regarding licenses, when I upgrade to 12.x version I think I need new licenses for this version.

 

Can I install the new licenses directly on the 12.x server or it should through smart license and vitual account.

 

thank you

Highlighted
Hall of Fame Cisco Employee

I believe the latest releases now use smart licensing.

HTH

java

if this helps, please rate

View solution in original post

Highlighted

Thank you for your response, Jaime.

Yes, it uses smart licensing.

I have avoided whole upgrade process and built new VM with 12.6 version directly and I was successful on that part, but I am facing a challenge here that is I could be able to login to PCP through GUI with 'globaladmin' as username and the password that I set during installation but the same login credentials are not working on CLI , it says invalid login.

May I know how to reset the CLI password? or Does it have a default username and password?

Highlighted

CLI has been disabled in version 12, check the admin guide