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Saving Jabber chats on outlook

Hi

We have CUCM, IM and Presence and we use cisco jabber. I configured archive chat accroding to this document:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/14_1/cjab_b_feature-config-for-jabber141/cjab_m_feature-third-party-141.html#id_100699

But whenever I login to jabber, I see that the outlook setting in Cisco Jabber has error and the error is:  " The username and Password is not correct", although I'm sure that there is no problem with logging credentials.

I have configured Cisco Jabber-config.xml as below:

InternalExchangeServer: the FQDN of mail server address

ExternalExchange Server: the FQDN of mail server address

EnableSave ChatHistoryToExchange: true

ExchangeAutoDiscoverDomain: https://autodiscover.domain.com

Exchange_UserCredentialsFrom: CUCM

How can I solve the problem?

Thank You!

 

4 Replies 4

Jane79
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