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Shared line sometimes doesn't show RED when line in use

AhmedAziz
Level 1
Level 1

Hello Guys, 

 

Can you help me with this one, I have 2 phones 8811 and 7965 with shared line

 

The issue is that sometimes Red indicator doesn't lit up in 8811 when shared line is in use by 7965 

 

busy trigger is set to 1 and i have checked the firmware is 12.7 on 8811, so no bugs 

 

can you please help me with this one 

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