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Spark SIP Address for users in a hybrid service

sjonnada
Beginner
Beginner

For creating spark SIP addresses, can I use just my domain name as a host name? For example, in one of the spark documents I see that spark users are configured as

username@example.call.ciscospark.com

where

  • "username" is the user account in Cisco Spark.
  • "example" is the value that you enter. It denotes the subdomain for your organization.

Can I have the sip addresses of my users as username@example.com, where username is user account in cisco spark and example.com is the domain of my organization?

I appreciate any help on this, thank you.

1 Accepted Solution

Accepted Solutions

The Call.ciscospark.com is the Cloud uri of the user where as username@domain.com is the SIP uri /directory uri.

When you enable users for Call aware/call connect , it checks the mail ID on the CUCM end user and activates the user for hybrid services and therefore creates a cloud uri with call.ciscospark.com sufix based on domain you specified.

If you try to dial