02-02-2017 09:16 AM - edited 03-17-2019 06:40 PM
For creating spark SIP addresses, can I use just my domain name as a host name? For example, in one of the spark documents I see that spark users are configured as
username@example.call.ciscospark.com
Can I have the sip addresses of my users as username@example.com, where username is user account in cisco spark and example.com is the domain of my organization?
I appreciate any help on this, thank you.
Solved! Go to Solution.
02-10-2017 08:57 AM
The Call.ciscospark.com is the Cloud uri of the user where as username@domain.com is the SIP uri /directory uri.
When you enable users for Call aware/call connect , it checks the mail ID on the CUCM end user and activates the user for hybrid services and therefore creates a cloud uri with call.ciscospark.com sufix based on domain you specified.
If you try to dial user@domain.call.ciscospark.com or user@domain.com from hybrid infra endpoint , both should work.
02-02-2017 09:56 AM
Not to my understanding since it's cloud shared it has to have a unique URI so after that domain is fixed by cisco
We have asked for a way to shorten it
Thanks
Srini
02-02-2017 11:02 AM
Thanks Srini for your response. But how about in a Active Directory Sync scenario, shouldn't the spark users have the email id configured in Activedirectory as SIP URI?
02-02-2017 11:54 AM
Srini,
One quick question, can I delete a spark subdomain from an organization account? I have used a subdomain on one of my trial accounts and now I want to use it for a different subscribed account.
Thanks in advance.
02-02-2017 05:32 PM
Are you asking to make hybrid services work or for something else in terms of configuring it in AD? On the sub domain best to open a case with webex partner support webexpartnerhelp@cisco.com
02-03-2017 09:17 AM
I thought spark will pull the sip uri from AD attributes, but now I understand the sip uri will be different even with AD sync.
02-10-2017 08:57 AM
The Call.ciscospark.com is the Cloud uri of the user where as username@domain.com is the SIP uri /directory uri.
When you enable users for Call aware/call connect , it checks the mail ID on the CUCM end user and activates the user for hybrid services and therefore creates a cloud uri with call.ciscospark.com sufix based on domain you specified.
If you try to dial user@domain.call.ciscospark.com or user@domain.com from hybrid infra endpoint , both should work.
02-14-2017 11:35 AM
Thanks Lokesh for the information. This clears off the confusion.
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