Switching from headset to speaker phone during call?

[Alexander M Popov]

Hello.

Does anybody know when it will be possible to have multiple audio devices configured in Jabber for windows and swithc between them during calls?

I am thinking about the functionallity that you have today in CIPC, where you have one button for headsett and one for speaker phone.

When I was at Cisco live this year I heard talk about it comming but I need to know when.

Anybody know anything?

Thank you.

-alex

[Mark Congiusta]

Hi Alex.

This is a feature that we doe eventually plan on adding to Jabber but it is not currently scheduled for any specific release.

Mark

[L Epp]

I would like this, and I'm sure many others would as well.

The only thing keeping a physical phone at my desk is the lack of speakerphone functionality in Jabber. Thanks!

[Alexander M Popov]

Hello.

This is more user friendly now.

If you have multiple USB audio devices connected to the computer you can push the answer button on these to move the sound.

I have noticed big differenses from vendor to vendor how stable this is. so far, Plantronics and Logithech are the ones I have the best experience with, Jabra not so much, it is more unstable and depends on what model you hav connected.

This helps much but i still would like the big buttons we have in IP communicator :)

-alex

[L Epp]

I do have Jabra headset that I use primarily and it works very well. It would be nice to have a speakerphone button/functionality in the application that I could associate to my laptop's speakers and microphone. That way I could seamlessly switch back and forth between headset and speakerphone just like a real phone.

I could probably do this with a 3rd party solution like getting the Jabra speakerphone device and handling it through the Jabra Control Center. But  it doesn't make sense to spend hundreds of dollars on a separate speakerphone device when the equipment is already all right there.

Or am I completely missing something?

Thanks!

[Alexander M Popov]

No I agree.

And it would be more user-friendly to have it in the software. My users are already using this function in IP Communicator so the transition to Jabber whould be more easy.

But I am just happy that i can now move the sound using the buttons on the external hardware, before, even this was not possible.

One step forward also is in Jabber for windows 10.6 you have a shortcut from the converstaion window to the audio settings. Helps some but nothing comparing having this pre-defined and different buttons to click in the software.

-alex

[Diana Wolf]

Hi,

I can see this thread started years ago and there was mention of adding this functionality - has this been done or what is current workaround? 

I was able to to do it from Win7 managing my devices, but in Win10 I was not able to find the way to get around that , and Jabber v 11.8.3 build 51659 I have currently - does not have functionality.

I have conference calls that I have to attend but just to listen to , that go for 8+  hours ... it would be much easier if I could put it on my laptop speakers.

[w0den]

Surprised this is still an issue! I use Cisco Jabber on my laptop, and don't carry around a speaker phone. Jabber really needs a simple button to switch audio configurations. When I want to turn on speaker phone, I need to open preferences, then change both the microphone and speaker to my laptop, then apply. I do this all the time. The old IP Communicator had this option 10 years ago.

Please add this feature. Thank you.

[Jaime Valencia]

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