cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1550
Views
0
Helpful
2
Replies

SX80 registered to CUCM and Webex Control Hub PLACE/Device

tknapp
Beginner
Beginner

Customer has a SX80 that is registered to Call Manager 10.5(2).  SX80 running CE92 codee. It is working correctly. 

Customer wants to use the SX80 as a Device and Place on Webex Control Hub.   Customer also wants the SX80 to stay registered to CUCM.  Tried to create the device in Control Hub.   I get the "Code" to install on the SX80.  I do not know how to install the code on the working SX80.   The SX80 does have a "spark" ICON.  We are not sure if we are to use the spark ICON.

We do not want the SX80 to lose registration to the CUCM. 

Any ideas?   Any suggestions appreciated.

Thanks

 

1 Accepted Solution

Accepted Solutions

2 Replies 2

You cannot dual-register codecs currently. You would need to implement Hybrid Calling to approximate the behavior you want.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/callservices/cmgt_b_ciscospark-hybrid-call-service-config-guide.html

Thank you for your fast response. this explains the roadblock I was hitting.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers