08-17-2021 05:46 AM
Whenever we dialing any DID number it’s taking time to connect to the agent or landline we test via airtel PRI tester call is connecting within 2sec.
Kindly help :
Solved! Go to Solution.
08-17-2021 05:52 AM - edited 08-17-2021 05:56 AM
Could you share show controller e1 output.
Check if there is any error on controller.
08-17-2021 05:52 AM - edited 08-17-2021 05:56 AM
Could you share show controller e1 output.
Check if there is any error on controller.
08-17-2021 06:02 AM
08-17-2021 06:41 AM
Hi. Nithin,
please see the E1 output.
CKB_Router_1#show controller E1
E1 0/0/0 is up.
Applique type is Channelized E1 - balanced
No alarms detected.
alarm-trigger is not set
Version info FPGA Rev: 08121917, FPGA Type: PRK4
Framing is CRC4, Line Code is HDB3, Clock Source is Internal.
International Bit: 1, National Bits: 11111
Data in current interval (682 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
5 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
5 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Total Data (last 24 hours)
1 Line Code Violations, 9 Path Code Violations,
1733 Slip Secs, 1 Fr Loss Secs, 1 Line Err Secs, 0 Degraded Mins,
1733 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 271 Unavail Secs
E1 0/0/1 is down.
Applique type is Channelized E1 - balanced
Transmitter is sending remote alarm.
Receiver has loss of signal.
alarm-trigger is not set
Version info FPGA Rev: 08121917, FPGA Type: PRK4
Framing is CRC4, Line Code is HDB3, Clock Source is Line.
International Bit: 1, National Bits: 11111
Data in current interval (682 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 682 Unavail Secs
Total Data (last 24 hours)
0 Line Code Violations, 0 Path Code Violations,
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 86400 Unavail Secs
08-17-2021 08:27 AM
I can see errors on E1 0/0/0. I assume E1 0/0/0 is the port used to terminated the Airtel PRI.
Could you share the gateway configuration hiding confidential informations.
I assume it could be due to missing network clock commands. or it can also be an ISP issue. Since Airtel already tested the call with PRI device, chance of ISP issue is less.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide