The username/password entered is invalid. Error 8. Jabber table of errors

Gonzalo Gasca Meza · ‎05-22-2014

Jabber for Windows no AD integration just local users. Cant login to Jabber. (Just 1 user)

Im getting error 8. Is there a table of errors? I can reference.

Thanks

2014-05-22 13:41:47,002 ERROR [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [LoginMgr.dll]: CLoginCup::OnLoginFailed, -1, The username/password entered is invalid.
2014-05-22 13:41:47,002 DEBUG [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [LoginMgr.dll]: CLoginContext::ChangeState now:0 auto:0
2014-05-22 13:41:47,018 INFO [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(33)] [JabberWerx] [IMPStackCap::Log::log] - [LoginMgr.dll]: conn, canceled due to no needs. supposed:0, signning-on:0, signed-on:0
2014-05-22 13:41:47,018 ERROR [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [LoginMgr.dll]: login, OnError, 8
2014-05-22 13:41:47,018 ERROR [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [JabberWerxCPP.DLL]: JWLoginSink::OnError, lerr:8
2014-05-22 13:41:47,018 INFO [0x00000844] [s\adapters\imp\components\Login.cpp(134)] [csf-unified.imp.Login] [IMPStackCap::Login::OnLoginError] - ****************************************************************
2014-05-22 13:41:47,018 INFO [0x00000844] [s\adapters\imp\components\Login.cpp(135)] [csf-unified.imp.Login] [IMPStackCap::Login::OnLoginError] - OnLoginError: 8
2014-05-22 13:41:47,018 INFO [0x00000844] [s\adapters\imp\components\Login.cpp(136)] [csf-unified.imp.Login] [IMPStackCap::Login::OnLoginError] - ****************************************************************
2014-05-22 13:41:47,018 INFO [0x00000844] [ts\adapters\imp\components\Login.cpp(80)] [csf-unified.imp.Login] [IMPStackCap::LoginErrortoErrorCode] - LoginErrortoErrorCode: 8
2014-05-22 13:41:47,018 DEBUG [0x00000844] [imp\listeners\LoginEventListener.cpp(79)] [csf-login-event-listener] [LoginEventListener::OnLoginError] - LoginEventListener::OnLoginError: errCode: AuthenticationFailure

heathrw · ‎05-22-2014

What version of CUCM and CUPS are you running?

Under the user account within CUCM does the user have instant messaging and presence enabled with a UC service profile assigned?

Can the same user login to the CUCM & CUPS user pages without issue?

Gonzalo Gasca Meza · ‎05-23-2014

CUCM was upgraded without notice.

Thanks