08-05-2020 07:50 AM
Hi Everyone
My manager is WFH and he wanted me to find out if this is possible, he wants to have it where his phone will stop accepting calls say at 5pm and start back at 7am. The only thing that I could think of was to have him push the DND button on the phone, if anyone else knows another way I would greatly appreciate it if you could tell me how to do it and thanks in advance.
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08-05-2020 07:52 AM
If this is CUCM, you already answered your own question, configure time of day routing.
08-05-2020 07:52 AM
If this is CUCM, you already answered your own question, configure time of day routing.
08-05-2020 07:58 AM
Thanks Jamie
TOD routing is the only thing that I could think of but I've never configured it for a user it's always been like for the front desk, so I'll let him know that that's what we have to do.
08-05-2020 08:05 AM
You're probably looking at this the wrong way, ToD is applicable to DNs or patterns, regardless of where they're used in your system.
You don't apply ToD to a phone/device, you apply ToD to a DN/pattern (which in your scenario is on a phone, but could be anywhere).
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