cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
242
Views
0
Helpful
3
Replies
scooter817
Explorer

Time of Day for a phone

Hi Everyone

My manager is WFH and he wanted me to find out if this is possible, he wants to have it where his phone will stop accepting calls say at 5pm and start back at 7am. The only thing that I could think of was to have him push the DND button on the phone, if anyone else knows another way I would greatly appreciate it if you could tell me how to do it and thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Jaime Valencia
Hall of Fame Cisco Employee

If this is CUCM, you already answered your own question, configure time of day routing.

HTH

java

if this helps, please rate

View solution in original post

3 REPLIES 3
Jaime Valencia
Hall of Fame Cisco Employee

If this is CUCM, you already answered your own question, configure time of day routing.

HTH

java

if this helps, please rate

View solution in original post

Thanks Jamie

TOD routing is the only thing that I could think of but I've never configured it for a user it's always been like for the front desk, so I'll let him know that that's what we have to do.

Jaime Valencia
Hall of Fame Cisco Employee

You're probably looking at this the wrong way, ToD is applicable to DNs or patterns, regardless of where they're used in your system.

You don't apply ToD to a phone/device, you apply ToD to a DN/pattern (which in your scenario is on a phone, but could be anywhere).

HTH

java

if this helps, please rate
Content for Community-Ad

Spotlight Awards 2021