07-01-2017 02:02 PM - edited 03-17-2019 06:56 PM
Hi,
In Jabber for Windows I see there is an option to "Use my desk phone for calls" which enables the end user to dial out on jabber and the call takes place on the desk phone along with calls incoming will ring on the device.
Is there a way to transfer an active call via jabber to desk phone and vice versa ?
My understanding is that one can set-up a soft key template to transfer calls seamlessly between desk phone and the remote device between on hook and active call states which is more or less the functionality we'd like but between Jabber and the desk phone. So basically to start a call on jabber with a headset but to switch the call to a desk phone should the need for conferencing arise but without ending the call.
Is this possible or prevent by product limitations ?
Many thanks in advance,
Stuart.
Solved! Go to Solution.
07-02-2017 05:07 PM
What you are referring to to transfer a call between a desk phone and that same user's mobile phone is call mobility and is NOT available on Jabber I am afraid.
Please rate if useful
07-02-2017 05:07 PM
What you are referring to to transfer a call between a desk phone and that same user's mobile phone is call mobility and is NOT available on Jabber I am afraid.
Please rate if useful
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