Hello all,
We are currently running two issues with Jabber for iPhone.
CUCM version : 8.5.1.10000-26
CUPS version : 8.6.5.13900-2
Jabber for iPhone version : 10.5.2.197727
We have an issue with the name resolution into Jabber for iPhone.
Connexion is OK, the LDAP search is working fine too, but the LDAP contact display doesn't correspond to the contact of our own contact list.
The contact list display SamAccountName@domain.com and in the LDAP search we find the DisplayName but the iPhone doesn't associate it to the correct SamAccountName.
For example, I've a Mark Random (AD_id : mr12345) in my "contact" list (previously added from the LDAP search in Jabber for Windows, the display name is DisplayName),
First issue : when I logged into Jabber with my iPhone, in the contact list I can only display his AD_id@domain.com : mr12345@domain.com (and not his DisplayName which would be much more user-friendly) ;
Second issue : when I'm doing a LDAP search with "Random" for example, it will display "Random,Mark@domain.com" (offline like if it was a new contact) but in fact he is already in my contact list with his SamAccountName@domain.com.
Here is an extract of our jabber-config.xml :
<Policies>
<File_Transfer_Enabled>false</File_Transfer_Enabled>
<EnableCallPickup>true</EnableCallPickup>
<EnableHuntGroup>true</EnableHuntGroup>
<PreventDeclineOnHuntCall>true</PreventDeclineOnHuntCall>
<TelemetryCustomerID>com.domain</TelemetryCustomerID>
</Policies>
<Directory>
<DirectoryServerType>BDI</DirectoryServerType>
<PresenceDomain>domain.com</PresenceDomain>
<PrimaryServerName>X.X.X.X</PrimaryServerName>
<ConnectionUsername>ServiceAccount</ConnectionUsername>
<ConnectionPassword>password</ConnectionPassword>
<BusinessPhone>ipPhone</BusinessPhone>
<PhotoUriSubstitutionEnabled>true</PhotoUriSubstitutionEnabled>
<BDIPresenceDomain>domain.com</BDIPresenceDomain>
<BDIPrimaryServerName>X.X.X.X</BDIPrimaryServerName>
<BDIConnectionUsername>ServiceAccount</BDIConnectionUsername>
<BDIConnectionPassword>password</BDIConnectionPassword>
<BDIUserAccountName>displayName</BDIUserAccountName>
<BDIBusinessPhone>ipPhone</BDIBusinessPhone>
<BDIPhotoUriSubstitutionEnabled>true</BDIPhotoUriSubstitutionEnabled>
<PhotoUriSubstitutionToken>sAMAccountName</PhotoUriSubstitutionToken>
<PhotoUriWithToken>http://X.X.X.X/photos/sAMAccountName.jpg</PhotoUriWithToken>
</Directory>
Could it be an issue related with the field mapping or something like this? We tried few things but without any luck.
Thank you for your precious help
