Unable to deploy CWMS OVF

[Gordon Ross]

I'm unable to deploy the CWMS 2.8 OVF. When I try to use the Flash or HTML5 vCentre clients I get errors about unexpected content in the OVF.

I can't use the Windows vSphere client as I'm on vCentre 6.5 and that doesn't support the windows clients. (The ESXi machine for CWMS is only 6.0 which is supported)

Suggestions?

[Ratheesh Kumar]

Hi there

Just curious to know if you are hitting this, if thats the case its fixed in version 3.0.1.27

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCve59084

Symptom:
CWMS OVA can not be deployed on vCenter 6.5 from web client.

When you try to deploy CWMS in vCenter 6.5 from web client you will get following error:

"Issues detected with selected template. Details:
-406:18:PARSE_ERROR: Unexpected/mixed content."

Conditions:
CWMS OVA deploy on vCenter 6.5 from web client.

Workaround:
None.

Known Affected Releases:

(2)

2.7

2.8

Known Fixed Releases:

(1)

3.0.1.27

Hope this helps!

Cheers
Rath!


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[Gordon Ross]

Definitely sounds like it. My only problem, then, is: Can a 3.0 CWMS system be restored from a 2.8 backup?

[Ratheesh Kumar]

I havent checked the restoring part. But if you planning for an upgrade to 3.0, you have to update to 2.8MR1 Patch 2 or later then upgrade to 3.0.

https://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/3_0/Administration_Guide/cwms_b_administration-guide-3-0/cwms_b_administration-guide-3-0_chapter_010000.html

Hope this helps!

Cheers
Rath!

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[Gordon Ross]

My problem is that my 2.8 system isn't booting...

:(

[Ratheesh Kumar]

Is that a new deployment. If the VM is not booting then its sounds like inadequate CPU, memory, and free disk space.

https://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_8/Troubleshooting_Guide/cwms_b_troubleshooting-cwms-2-8/cwms_b_troubleshooting-cwms-2-8_chapter_010010.html#reference_A5A4A2B90ACF44F49E20E9576A3DAE4D

Hope this helps!

Cheers
Rath!

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[Ratheesh Kumar]

Hi there

Is this a new 2.8 deployment. If then please check the system requirements for your system size and ensure that there is enough CPU, memory, and free disk space. 

https://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_8/Troubleshooting_Guide/cwms_b_troubleshooting-cwms-2-8/cwms_b_troubleshooting-cwms-2-8_chapter_010010.html#reference_A5A4A2B90ACF44F49E20E9576A3DAE4D

Hope this helps!

Cheers
Rath!

***Please rate helpful posts***