Unable to login with Webex Connect and internal VCS simultaneously on Jabber for iPad
Our users have downloaded the Jabber 9.1 client for their iPad, and we have Webex Connect accounts for IM, as well as internal VCS, TMS, Jabber Video accounts, and VCS Expressway. They install the client on the iPad, select corporate accounts, then go into Webex login information. They enter their credentials, go ahead and log into Jabber and see their contacts. On that screen, there is a box that says "set up Voice and video calling" so they click that, then go to Voice and Video calling, but the only thing thye can select is Jabber for Telepresence. They cannot select VCS on this screen, which would let them go into the VCS internal settings, etc. So if they select jabber for Telepresence, it asks for a username and password but that is all...so it's trying to register them to the free Jabber Video cloud. Is there some step we are missing? We ultimately want our users to be logged in with their Webex Connect accounts for IM, and have the video portion of the Jabber client pointing to our internal VCS Control.
New Cisco Champion Radio release on Zero Trust for WebexListen: https://smarturl.it/CCRS8E14 Follow us: https://twitter.com/CiscoChampion Cisco introduced End to End (E2E) Encryption in 2008 as a Webex Meeting option where only the me...
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event will have place on Tuesday 20th, April 2021 at 10:00 hrs PDT
Learn: How to configure Cloud Connected PSTN with Webex Calling
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Meet the Authors Video - Leveraging SBCs to Empower a Changing World of Collaboration
(Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris)
This event had place on Tuesday 16th, February 2020 at 10am PST ...
This event had place on Tuesday 16th, February at 9:30am PST
The need for virtual collaboration across individuals, teams, organizations, and industries has been significantly changed with the global challenges presented in 2020. The indust...