User name in jabber for windows

[s.lehmann]

Hi,

we´re implementing jabber for windows with  EDI, everything is working.

The customer is complaining  that the name in the Jabber application is equal to the windows user id (SAMAccountname) and not "lastname, firstname".

When they add new users, they´re added also only with account name and the user must change it in the profile.

I have attached a screenshot to clarify the issue.

I think it´s a configuration issue in the jabberconfig.xml, can anyone help?

Thanks

Steffen

[Muhammad Maqsood Mushtaq]

Hi Steffen,

Can you post the contents of the xml file here? Are the computers part of domain?

Thanks,

Maqsood

[s.lehmann]

   EDI

   0

   sv-domain01.(domainname)

   3268

   sv-domain01.(domainname)

   3268

   1

   0

   0

   cn

   displayName

   givenName

   sn

   mail

   msRTCSIP-PrimaryUserAddress

   thumbnailPhoto

   telephoneNumber

   mobile

   homePhone

   otherTelephone

  

   company

   sAMAccountName

   userPrincipalName

   co

   mailNickname

   postalCode

   st

   streetAddress

   (&(objectCategory=person))

   anr=

   0

   5

   1

   dc=xxxx,dc=xxxx

   false

   false

   true

   false

   true

[Muhammad Maqsood Mushtaq]

Hi Steffen,

Looks like your problem is resolved by following Jonathan's suggestion. Regarding the xml file you posted, BaseFilter attribute has incorrect value. This has known to cause contact resolution problems. The syntex it a bit bizzare.

Instead of

(&(objectCategory=person))

it should be :

(&(objectCategory=person)

Note one closing parenthesis after person. This is documented in the admin guide. Generally you do not need to specify this attribute as "(&(objectCategory=person)" is the default value.

Thanks,

Maqsood

[Jonathan Schulenberg · Accepted solution]

Cisco mapped the Nick Name (which is what appears in the client UI) to mailNickname by default. Use the Jabber Config Generator to modify this to displayName.

Please remember to rate helpful responses and identify helpful or correct answers.

[s.lehmann]

Thank you, Jonathan!