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Warning: External Audio Delay

Yangjp715
Explorer
Explorer

Hi All,

One of our users complained that the audio of the C60 is dropping from the WebEx intermittently. I found the following warning:

WARNING: External Audio Delay
High delay in audio loop detected. Highest delay: 190ms

There seems to be an audio delay introduced by the external equipment connected to the TelePresence device. This may reduce the quality of your TelePresence experience. Example: If an output TV/monitor is connected, try to find a low latency mode, usually this mode is called gaming or PC.

The mode of the TV is PC now, but did not help.

Thanks in advance,

Eric

1 Reply 1

Marwick's
Beginner
Beginner

Me too

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