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We cant join a group chat on cisco jabber (Cisco BE 6000)

rammany19
Level 1
Level 1

Hello

 

we have a Cisco BE 6000 but group chat doesnt work on it. which licence do i need to make this work or it comes by default?

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

Persistent chat??

HTH

java

if this helps, please rate

Yes, please...persistent chat.

 

can it be license issue?

Have you configured the external database for that???

HTH

java

if this helps, please rate

yes, i have configured that, this is what happened... When we place a video call between three participants, one person is placed on hold while two participant continues the chat.

does it has something to do with the MCU?

That sounds like a whole different thing from what you initially posted, if you're having problems with video conference, you should use another thread.

HTH

java

if this helps, please rate