Thanks for the feedback and we understand the issue that you raise. The reason we went with the flat WebEx icon is that we are trying to avoid mixing metaphors in our control areas (pictographic iconography vs. photorealistic iconography). When we mocked up our UI using the multi-colored WebEx ball it overwhelmed the rest of the controls and caused some usability problems.
We are currently in the process of reconfiguring the share/WebEx UI at the top of the screen to address this problem by consolidating all of the share options into a drop down menu with text labels that will make the available options much clearer and avoid any confusion in terms of icon meaning.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...