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Webex Hybrid Calling

jherlitzke
Level 1
Level 1

Hello,

I have recently been deploying Webex Hybrid Calling in our organization.  I am stumped on two parts.

First, I have outbound calling working great, however when I call my DID, my on-prem deskphone registered directly with CUCM rings as normally, but my Webex Teams Client doesn't ring at all.  I as well do not see much for calling settings within the client.  For headset settings and what not..

 

Also, I tried registering a deskphone to the webex cloud service, the phone accepts the code, and spins on "registering" forever and I do not see it auto create within CUCM

 

Anyone else using hybrid calling and have any advice for me?

 

Thank you,

 

Anyone else using hybrid calling yet

6 Replies 6

Mike_Brezicky
Cisco Employee
Cisco Employee