12-15-2018 11:34 AM
Hello,
I configured this hybrid service, when user from Jabber sent message to other user, this on Teams app receive message twice time, from Teams app to Jabber work fine...
Have you idea ?
Thanks
M.
12-16-2018 06:08 AM
There are a pile of caveats listed in the config guide (http://www.cisco.com/go/hybrid-services-message) but I don’t recall this being one of them. This connector is brand new so it’s likely just a defect. You should open a support case with Webex support over it (https://mycase.cloudapps.cisco.com/case). Be prepared to nag and otherwise apply pressure to get this fixed; in my experience the Webex support isn’t nearly as responsive, timely, or knowledgeable as traditional TAC.
12-16-2018 11:48 AM
Thanks, open a TAC.
M.
01-07-2019 12:41 PM
you get this resolved? I just enabled this and am seeing the same issue.
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