Webex Mobile Audio In is Too Quiet

[dayna.stevenson]

Hi,

I'm using the Cisco WebEx Meetings for Mobile app on Android (version 6.0.1, phone model Samsung Galaxy S5). In meetings in which I connect to audio via internet, the other attendees can barely hear me because my audio in is so quiet. This is the case whether I am using a bluetooth headset or not, and whether I am on speakerphone or not.

If I connect to audio by dialing in, my audio is fine, but I would rather connect via internet if possible. Is there a way to increase my volume in Webex's app?

Thank you!

[bernard.velkaverh]

I'm using Xiaomi Mi Mix 2S. In general the mic is fine on this phone, also when using dial-in Webex, but Webex via internet - I need to shout and the others barely hear me. Even if I plug in my headphones with an external mic on the wire - no difference.

[Ratheesh Kumar]

Hi there

This is more like a Mi issue to me. Please check out these articles. Found some workarounds.

I found temporary solution. restart the device withe volume at max then plug in the headseat and after that will allow you to increase the volume again and is in max now. but after some the issue will persist

https://www.reddit.com/r/Xiaomi/comments/a1ruvi/has_anyone_found_a_fix_for_low_headphone_sound_on/

https://android.gadgethacks.com/how-to/enable-qualcomm-dac-your-snapdragon-powered-phone-for-superior-audio-0177069/

Hope this Helps

Cheers
Rath!
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[bernard.velkaverh]

Sorry Rath, your suggestions are unrelated to the issue described here. The issue is with the mic (input) volume.

[anke van der aa]

I have the same problem. Did you find a solution?