Once IP phone is connected to PoE Ethernet Switch, it will get the required power through Cisco-proprietary PoE or 802.3af PoE. Next, it starts what is called registration process. You will be getting...
Such a trend is both a challenge and opportunity, on the challenge part, there would be a tough competition simmering among different providers and at the same time, call center software solutions wou...
Email is the default/defacto mechanism for asynchronous communication between individuals and organisations - everyone has an email address whether it be business or personal and once I have your emai...
In this month's post, I'll be explaining the new call grading mechanism. I would really like to hear your thoughts about this as well as encourage you to share this out to others for their input. Me...
Hi All, I have came across this error several times and have been unable to find any troubleshooting information on this Syslog error. The only thing I've been able to find is listed below;http://www...
Spark for Windows Phone Beta is now available for public download in the Windows Phone Store. The app features include group and direct messaging, file sharing, and one-tap Webex meeting join. The ...
Nayankumar Vaghela, Cisco Product Line Manager, writes a new blog post address Unified Contact Center Express. Check out the full blog post. In a technology-enabled world, the features and functionali...
CUE ships with a voicemail piece and a basic auto attendant. However, CUE has a built-in IVR component which provides the capability to use custom scripts created using CUE script editor. The IVR capa...
As consumers, we have many options in how we browse, research, and purchase products today. We expect more freedom and flexibility in how we work with retail companies. Forward-looking companies stri...
This blog provides the list of Mandatory and Optional Architectural elements to support IP PSTN SIP Trunking in Enterprise network and at the Service provider end. Enterprise Network ElementsEnterpris...
Some new Collaboration, Voice and Video Community videos have recently been posted to the Cisco Support Community.Take a look at some of the videos just added to the community:Connect a Precision HD c...
Hi guys,Over the years working on UC / Collaboration I've gathered a lot of knowledge, but no matter how many years you work on this, you still learn new things every day, specially on CSC.I also got ...
Over recent years there has been a massive proliferation of the use of smart phones within the Enterprise and one of the accompanying trends has been to adopt a BYOD (Bring Your Own Device) strategy. ...
Considering revenue loss to local PSTN service providers in a region, VoIP to PSTN is still not allowed over WAN. There has been various discussions so far on this subject viz what is allowed and what...
This Ask the Expert session will cover Unity Connection Single Inbox feature (Unified Messaging). This will give you an opportunity to learn, configure and troubleshoot issues on Unity Connection inte...
