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This blog was generated from CDN blog Created by: David Lender on 25-03-2013 09:18:23 AMHere is an "as is" routine which will map a Connectio
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 03-08-2011 03:02:38 PMCisco CTI OS .NET Toolkit Release 8.5(2) introduces support for application development using Microsoft Visual Studio .NET 2010 and the .NET 3.5 framework. Existing .N... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 05-01-2011 06:44:27 PMThis main.java sample demonstrates creating a filter mode application to receive skill group statistics.Here's the source code:import com.cisco.cti.ctios.cil.CtiOsSess... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 16-11-2010 10:09:47 PMYou can look up the enums in whatever CIL you are using or use the following as a reference:com.cisco.cti.ctios.cil.CtiOs_Enums.EventIDpublic static final int eAcceptM... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 11-02-2010 08:40:19 PMIt is important if you are implementing a filter mode application that you include End Call events in your filter. The end call events are recognized by the CIL (Clien... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 02-02-2010 02:29:53 PMCTIOS Custom agent desktop developers should be aware of a defect fixed in CTIOS 7.5(7) and later:Symptom:Intermittently, after an agent performs a Network Blind Trans... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 04-12-2009 02:56:14 PMWhen attempting to login an agent with invalid agentid or password, a custom CTIOS Application may see either:1. eCTIOSFailureEvent event and eButtonEnablementMaskChan... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 11-11-2009 07:07:03 PMCisco Advanced Services offers a WebServices interface to CTIOS. The CTIOS Web Service provides a SOAP XML web method call interface to the CTIOS Server. It's use will... Read More
  • CTIOS
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  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 16-02-2009 04:08:06 PMBe careful when using the JavaCil LogWrapper. Users found that when the year changed from 2008 to 2009 the deleting of old files specified by the number of files to ma... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 05-12-2008 04:32:01 PMWith the release of CTIOS 7.5(3), CTIOS Desktop now supports Windows XP SP 3.For more information see the release notes http://www.cisco.com/en/US/products/sw/custcosw... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: David Lender on 19-11-2008 09:37:29 PMIf you are writing a multi-threaded agent mode app, there should only be one LogWrapper class object for the entire application. Declare the LogWrapper object as Stati... Read More
  • CTIOS
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This blog was generated from CDN blog Created by: DAVID LENDER on 23-04-2008 05:34:42 PMBy default, the CTIOS Agent Desktops use a feature of the CILs to load balance between CTIOS Server A and B as specified in the registry by the CTIOS Desktop install.S... Read More
  • CTIOS
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