Goal: Provide a simple User Interface to control, modify and customize
your Webex Desk Video device.Install time: around 5 minutes (upload the
UI and macro) What can you do? Settings Camera ExposurePan/tiltSelf-view
on/off + small/full screenSpeaker-track...
Okay, guilty as charged for creating a click bait subject. I love
Python. But there are some things about Python that can be annoying if
you're just starting out as a Python programmer. Let's tackle a few of
them so you don't suffer from the mistakes I ha...
Demo - Webex Video device Virtual Lamp integration Objective Show how
easy it is to create a virtual lamp and integrate it with a Webex Video
device or bot. Create your own lamp using the virtual lamp bot
make it create a custom Postman collection,...
(view in My Videos)It is our pleasure to announce the finalists of the
2021 IT Blog Awards hosted by Cisco. These bloggers, vloggers and
podcasters create amazing educational content worthy of recognition. But
who will we crown as our winners? It is now y...
This is the sign you have been waiting for. It's the year YOU apply to
become a Cisco Champion. As a Cisco Champion, you’ll: Get early insights
into new Cisco products and solutions Receive access to Cisco’s
engineering rock stars Expand your own network ...
Update 12.6 ES03 release which has important updates for the VPN-Less
feature has been released. The changes and configuration details can be
found on the TechNote page for the release. Feature overview VPN-Less
Finesse provides the flexibility for agents...
The 2021 IT Blog Awards, hosted by Cisco, is now open for submissions.
Submit your blog, vlog or podcast today. For more information, including
category details, the process, past winners and FAQs, check out:
I want to find out how many agents are configured for an attribute. I
have followed all the steps which are provided by the Cisco UCCE 11.6
API guide but I could not get the count. Is it possible to get a count
of agents or not?
Lately I have received a few requests from people asking if it was
possible to Archive a Webex MessageSpace as in "download all
messages".Interesting. You can download all messages using the messages
API but that leaves you with a pile of unreadable JSON ...
On May 10th 2021 a new API component was added: SPACE Tabs! We call them
ROOM tabs to be consistent with the room (space) API. Room Tabs
represent an always available tab that is added as a tab in the space.
It is configured with a content url. Just like ...
In a previous article I talked about the Cards & Buttons functionality
of Webex Message. It's great to send nicely formatted or interactive
messages. What if you want to learn about Cards? There is a bot that
teaches you all about Cards using... ...CARDS!...
The Python library "webexteamssdk" is great but there's one part of this
library that "may need better documentation". This is the ability to
create cards & buttons. Here's a card example: How is this card setup?
What components are used? The following ...
(using Python and the Flask Library) An oAuth integration allows you to
have an application "do stuff on your behalf". This is a topic that can
be quite complex to understand. For that reason I created this Python
code to make it as easy as possible to un...
It may be easier than you think. After some customer requests I started
writing code in Python. A few days later the script was ready. What can
it do? ADD LOGO or image to your virtual background (using a
domain/email address/URL/local-file) ADD TEXT to y...
A customer asked me to create a ccx script to contain an ID verification step. He didn't want a database query, just a document validator through a numerical verification algorithm.
Does anybody know something like that? An example ...
Hello there, Kindly, I need to know from which tables I can get the agent's recent state trace history, this report is also shown at finesse agent desktop under My History, I have attached the screenshot for more detail. I have found one table Agent_...
After updating call manager to 12.5 when trying to connect from UCDT to Call manager 12.5: Axl error: Connectivity Results: Axl test has failed, unable to connect to the server. We can connect to CUC on version 12.5.1 but not call ma...
I have developed custom Cisco finesse desktop using finesse rest API. I just want to know how can we maintain the session when refresh the browser. At present my desktop goes to not ready even if agent is in talking state. Is there any finesse rest API to...