Created by: Amanda Whaley on 27-06-2012 11:17:41 AM We added a new Introduction to PAWS presentation to the site. The presentation covers an introduction to the interface and walks through several use cases.
Hi,Seem I am not able to edit live data query or customize the report.Here am getting feedback from client, in Agent LiveData report, when the column 'Agent ID' is un-hid, the data shown is not the Agent ID configured in CCE admin. Checked and found that ...
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Hi Guys,I want to activate the home cluster and associate end device on the end user menu. I managed to get it working using Postman. Below are the code.<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.ci...
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I have a script that records a prompt and saves the resulting WAV to a folder in UCCX. Very basic and it works. Saving the prompt as a WAV file is secondary, what I really want to do with the recorded audio is send it, as a WAV, to another web...
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Hi Guys,Basically I want to add a phone device along with the user and line association. I managed to get it done using XML on Postman, but somehow when I 'translated' the code to Python, "zeep.exceptions.ValidationError: Missing element commonPhoneC...
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VVB Version :- 11.6.1.10000-14CVP Version :- 11_6_1_0_0_0_15 FLOW :-SBC (Oracel --> VVB --> VXMLServer) StandAlone ModelQuestion :- Is it possible to pass User-to-User available in VVB SIP Request to VXML Server ?SIP Request :-INVITE sip:...
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