Created by: Amanda Whaley on 27-06-2012 11:17:41 AM We added a new Introduction to PAWS presentation to the site. The presentation covers an introduction to the interface and walks through several use cases.
Currently looking at the UCCE REST User API and hoping to find a way to sign out users externally (i.e., not as the user)./finesse/api/User/xxxx with a payload of <User><State>... works fine, but the authentication section must be either the u...
view more
version: CCX 12.0 ES 12Issue: Email & Chat was greyed out in IE and not even visible in Firefox (and neither was the logout button) I found clearing the cache from Firefox fixed this issue. Browser: Chrome - All OK. Browser: Cisco ...
view more
I'm looking to use Finesse to set a call variable via API call (the intention here is to pass information from an outside system in alongside a call transfer) for PCCE 11.0.X. I currently have a sandbox environment going on DevNet and am hitting it from P...
view more
I have a finesse gadget that's using the javascript api to attempt to listen to any additions or changes to the number of participants. I'm specifically looking for the event that conferenced agents drop off a call and there is only one agent and one left...
view more
