Created by: David Lender on 31-01-2012 03:04:39 PM Cisco SocialMiner 8.5(5) program had passed FCS Readiness is now available for download at www.cisco.com Key features in this release are: - Standalone single-session chat - Chat feed type - Agent chat UI - Customer chat UI - Chat alias - API for chat transcript - IE 8 support for chat - UI improvements - Social contact layout - Settings page layout
Hi All, We are using the WebEx Meetings XML API to retrieve the Recording List. When to try to update the RecordingInfo using SetRecordingInfo API call, we get a 'success'. However, it is not effecting the record result when we login to see the recor...
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We have large UC network with numerous CUCM clusters...Dial-plan is variable length and numerous direction presentFor example0782[78]XXX - 8 digit078[013-8]XX - 7 digit0614[12]XXX - 8 digitetc where are more than 300 route patterns We used UCCX...
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Hi,I want to dry run failover certification test cases. To test DNS SRV, the test case asks to set SBC FQDN. I couldn't find SBC FQDN in the handbook. Can some one help? Or is it fine, if I will create my own FQDN and test? Thanks,Priyaranjan
Hi, We are able to successfully show the caller's photograph using ECC profile in CUCM (on 88XX series phones and CUCM ver12.5).When we are showing the caller's photograph using CiscoIPPhoneExecute and CiscoIPPhoneImageFile objects, the default ...
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Hello, sometimes the handleNewDialog handler is not triggered. I tested it with the clientLogs.log() function. So the handler doesn't do much except output something in the console. But there are calls, where it's not triggered.I noticed when this is...
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