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UCCX API for Call Transfer

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Participant

I would like to use the UCCX API in the following scenario and was wondering if anyone could point me in the right direction:

 

Agent Places outbound call using Finesse

Agent Ends Call

Finesse Automatically Dials Extension 12345

 

I've tried using https://developer.cisco.com/docs/finesse/#!dialogtake-action-on-participant/platformbased-api-differences within Finesse Workflow to see if i can trigger this but its either how i did it is wrong or I'm missing something.

 

In Finesse Workflow, i create a workflow with the API URI then in the body, i added below:

 

<Dialog>
   <requestedAction>TRANSFER</requestedAction>
   <toAddress>12345</toAddress>
   <targetMediaAddress>extension</targetMediaAddress>
</Dialog>

 

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