cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Activity Log roll over settings

246
Views
0
Helpful
0
Comments
This document was generated from CDN thread

Created by: Eric Wiechman on 19-08-2009 05:37:10 PM
CVP ver 7.0(2)
 
The default rollover for the Activity Logs is only after it reaches 100 MB in size.  According to the CVP Call Studio User Guide, you can modify the ActivityLogConfig.xml in the C:\Cisco\CVP\VXMLServer\applications\<APPLICATION>\data\application folder on the CVP server.  I did this, changing the following text between the <rotation> tags.  Change FROM: <by_size mb_limit="100"/>  TO: <by_day every="1"/> This works fine as expect and my logs rollover each day.
 
However, once I deploy any changes to the application inside Call Studio, it automatically places a new ActivityLogConfig.xml file with the original, 100 Meg, setting....cancelling out my earlier modification.
 
Clearly Call Studio is pulling from some template to tell it to "default" to the 100 MB setting.  I would prefer that Call Studio uses my new setting for the log file rotation, versus me having to overwrite the ActivityLogConfig.xml file after I've deployed the application.
 
Any help is appreciated.
 
Thanks,
Eric
 

Subject: RE: Activity Log roll over settings
Replied by: Eric Wiechman on 19-08-2009 06:00:01 PM
Since posting, I located a properties file that appears to set the "defaults"  However, after modifying it and restarting Call Studio, it still deploys with the default activity log setting.
 
C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.builder.core_7.0.2\loggers\ActivityLogComplete.properties

Subject: Re: New Message from Eric Wiechman in Customer Voice Portal (CVP) -General
Replied by: Janine Graves on 19-08-2009 07:03:49 PM
In the studio app go into the Properties window. Call studio General settings window.

In the Loggers box highlight activityLogger and hit Edit and Edit. Make the change there.


Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From: Cisco Developer Community Forums <cdicuser@developer.cisco.com>

Date: Wed, 19 Aug 2009 18:00:02
To: cdicuser@developer.cisco.com<cdicuser@developer.cisco.com>
Subject: New Message from Eric Wiechman in Customer Voice Portal (CVP) -
General Discussion - All Versions: RE: Activity Log roll over settings


Eric Wiechman has created a new message in the forum "General Discussion - All Versions":

--------------------------------------------------------------
Since posting, I located a properties file that appears to set the "defaults"  However, after modifying it and restarting Call Studio, it still deploys with the default activity log setting.
 
C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.builder.core_7.0.2\loggers\ActivityLogComplete.properties
--
To respond to this post, please click the following link:

<http://developer.cisco.com/web/cvp/forums/-/message_boards/message/1556452>

or simply reply to this email.

Subject: Re: New Message from Mohamed Amine KETATA in Customer Voice Portal (CVP) -
Replied by: Janine Graves on 21-01-2010 06:42:29 PM
You can modify the activity log or error log config files so Vxml Server
purges old logs, based on date or number of files.
Add this into Studio application's Project Properties/ General -
highlight Activity Log and press the Edit button and Edit again.
Enter one of the following right before the closing </configuration> tag:

<purge>
<file_age older_than=¿7¿/> (days)
</purge>

-or this-
<purge>
<file_count greater_than=¿5¿/>
</purge>



Cisco Developer Community Forums wrote:
> Mohamed Amine KETATA has created a new message in the forum "General
> Discussion - All Versions":
>
> --------------------------------------------------------------
> Hi,
> Using Call Studio we can specifiy the limit size of a log file but we
> cannot control the overall size of the Activity logs folder.
> This means that we can specify a limit size of a log file to be 100MB,
> and we can have 100 log files making the size of the Activity logs
> folder exceeding 10GB.
> My concern is how to control the size of the Activity and Error log
> folders.
> Anyone can help?
> --
> To respond to this post, please click the following link:
>
> <http://developer.cisco.com/web/cvp/forums/-/message_boards/message/1913104>
>
> or simply reply to this email.

Subject: RE: Re: New Message from Eric Wiechman in Customer Voice Portal (CVP) -Gene
Replied by: Mohamed Amine KETATA on 21-01-2010 06:07:08 PM
Hi,
Using Call Studio we can specifiy the limit size of a log file but we cannot control the overall size of the Activity logs folder.
This means that we can specify a limit size of a log file to be 100MB, and we can have 100 log files making the size of the Activity logs folder exceeding 10GB.
My concern is how to control the size of the Activity and Error log folders.
Anyone can help?

Subject: RE: Re: New Message from Eric Wiechman in Customer Voice Portal (CVP) -Gene
Replied by: Bill Westby on 21-01-2010 06:43:12 PM
Hi,
Using Call Studio we can specifiy the limit size of a log file but we cannot control the overall size of the Activity logs folder.
This means that we can specify a limit size of a log file to be 100MB, and we can have 100 log files making the size of the Activity logs folder exceeding 10GB.
My concern is how to control the size of the Activity and Error log folders.
Anyone can help?


The FSRM (File System Resource Management) tool is available from Microsoft however only on Windows Server 2003 R2.  In R2 it is installed with Add/Remove programs and then adding Windows Components -> Management and Monitoring Tools.  Not sure if R2 is supported in UCCE.  However that tool will allow you to do what you want controlling a folder's size and configuring alerts, etc.
 
Google FSRM for more info.
 
Bill Westby.
CreatePlease to create content