Created by: Michael Nelson on 06-09-2012 04:07:21 PM The API documentation says that "If the Cisco TelePresence Exchange System cannot determine a value for this field, the value is null." Can you provide some additional information about when the CTX is unable to determine a value or when it is able to determine a value?
Subject: RE: Callee and Caller Service Provider Replied by: Praveen Savur on 06-09-2012 06:33:42 PM Hi Mike, Some instances where one of these will be null are:
For an incoming call, the caller SP will be null if There is no cic-id when the call comes in or if the cic-id matches multiple org's and the org's have different SP's.
For an outgoing call, callee SP will be null if Route selected is the default route. ISDN/H323 dialout is done to an unknown endpoint.
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