This document was generated from CDN thread
Created by: Jon Nelson on 29-07-2011 07:39:39 PM
Sorry for another Newbie question ... I upgraded from 2.0.2 to 2.1.2.20000.346 and when I try and login to WebEx Social with a user account and a sysadmin account it just sits on the login page. Nothing happens.
I followed the upgrade guide and the upgrade notes posted to File Exchange. I didn't do anything with this file: 2.1.2build346_Rename_File_to_just-WebEx Social-portal.zip as I didn't see anything in the upgrade guide for this file.
Did I miss a step? Where do I begin troubleshooting?
On the flip side, I can login with my iPad
Thanks,
Jon Nelson
Subject: RE: Can't access WebEx Social after upgrade
Replied by: Jon Nelson on 29-07-2011 11:20:15 PM
Issue is resolved. I should have done some basic troubleshooting with my browser. Cleared cache.
Thanks James! No more emails from you on PTO!!!
Created by: Jon Nelson on 29-07-2011 07:39:39 PM
Sorry for another Newbie question ... I upgraded from 2.0.2 to 2.1.2.20000.346 and when I try and login to WebEx Social with a user account and a sysadmin account it just sits on the login page. Nothing happens.
I followed the upgrade guide and the upgrade notes posted to File Exchange. I didn't do anything with this file: 2.1.2build346_Rename_File_to_just-WebEx Social-portal.zip as I didn't see anything in the upgrade guide for this file.
Did I miss a step? Where do I begin troubleshooting?
On the flip side, I can login with my iPad
Thanks,
Jon Nelson
Subject: RE: Can't access WebEx Social after upgrade
Replied by: Jon Nelson on 29-07-2011 11:20:15 PM
Issue is resolved. I should have done some basic troubleshooting with my browser. Cleared cache.
Thanks James! No more emails from you on PTO!!!