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Causes of Address is restricted Exception

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Subject: RE: Causes of Address is restricted Exception
Replied by: David Staudt on 10-05-2010 08:03:00 PM
Have you checked this: http://developer.cisco.com/web/jtapi/forums/-/message_boards/message/2108180?_19_redirect=%2Fweb%2Fjtapi%2Fforums%2F-%2Fmessage_boards%2Fsearch%3F_19_redirect%3D%252Fweb%252Fjtapi%252Fforums%26_19_breadcrumbsCategoryId%3D0%26_19_searchCategoryIds%3D0...
 
What is the phone model and UCM version?
This document was generated from CDN thread

Created by: Richard Beauchamp on 10-05-2010 06:23:08 PM
I'm attempting to recreate a fault on a 6.1 CUCM.  I am receiving a PlatformException with a "Address is restricted" description when I try to add a MonitorCallObserver for an Address (for some of my users).
 
I know that I can get this if the Device or Address does not have the "Allow Control of Device from CTI" flag checked, I also get a restricted address if the DN is configured for Rollover.
 
The question is are there any other configurations in Call Manager that will cause my application to receive a restricted address exception?
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