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CiscoIPPhoneStatus is not working on IP Communicator

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This document was generated from CDN thread

Created by: Joerg Wesely on 25-11-2009 06:41:50 PM
Hi all,
 
I'm trying to push a <CiscoIPPhoneStatus> object using JTAPI.
This is what I'm sending:
<CiscoIPPhoneStatus><Text>001709257934</Text><Timer>1</Timer></CiscoIPPhoneStatus>
 
It's working perfect on a 7940, but when I do the same thing on a IP Communicator 7.0.3.0, nothing is shown on the softphone and this error message is returned:
 
<CiscoIPPhoneError Number="1"></CiscoIPPhoneError>
 
Any ideas how to solve this?
 
Thanks in advance
 
Jörg

Subject: RE: CiscoIPPhoneStatus is not working on IP Communicator
Replied by: Anitha V on 26-11-2009 10:50:14 AM
Hi Joerg,
 
Not sure how it is working for you in 7940. I tried the same with 7970 phone but i am getting the same error "<CiscoIPPhoneError Number="1"></CiscoIPPhoneError>" which is a Error parsing CiscoIPPhoneExecute object
 
The definition for CiscoIPPhoneStatus is as follows:-
 
<CiscoIPPhoneStatus>
<Text>This is the text area</Text>
<Timer>Timer seed value in seconds</Timer>
<LocationX>Horizontal alignment</LocationX>
<LocationY>Vertical alignment</LocationY>
<Width>Pixel width of graphic</Width>
<Height>Pixel height of graphic</Height>
<Depth>Color depth in bits</Depth>
<Data>Hex binary image data</Data>
</CiscoIPPhoneStatus>
 
Could you please try the same format?
 
Thanks and Regards,
Anitha
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