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Cius hang after firmware upgrade

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This document was generated from CDN thread

Created by: Matthew J Denapoli on 06-07-2011 09:17:44 PM
My Cius hung at the "Cisco Cius" splash screen on reboot that followed the firmware update. 
 
Does anyone know how I can recover?
 
Thank you,
 
-Bruce
 

Subject: RE: Cius hang after firmware upgrade
Replied by: David Staudt on 07-07-2011 02:09:35 AM
Please try the factory reset procedure:

- Power off the Cius
- Hold down the Menu and Back keys, power-on the Cius
- The red camera light should begin blinking, you can release the Menu and Back keys
- Use the Volume keys in the following sequence
    Volume Up
    Volume Down
    Volume Up
    Volume Down
    Volume Up
    Volume Down
- The red light should stop blinking, after several minutes the Cius should start into a clean configuration

Subject: RE: Cius hang after firmware upgrade
Replied by: Matthew J Denapoli on 07-07-2011 10:16:14 AM
David,

That worked.  Thank you!

-Bruce
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