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Created by: Manohar Solomon on 24-05-2012 12:40:21 PM
I am using CTI ActiveX control to get information from the CTI server. I would like to receive the same data from CTI Server to my own server(CTIOS .NET Client). Basically I need to get a hanlde to all the CTI push messages that are sent to different agent's to this single server. Planning to do some custom monitoring/logging based on the received messages.
Thanks
Subject: RE: CTI Server custom monitoring/logging?
Replied by: Manohar Solomon on 24-05-2012 01:12:15 PM
Thank you David
Subject: RE: New Message from Manohar Solomon in Computer Telephony Integration Obje
Replied by: David Lender on 24-05-2012 01:02:26 PM
A CTIOS .NET Cil client can run in monitor (filter) mode to receive CTI events from the CTIOS Server which in turn receives them from the CTI Server.
See the All Agents Sample.NET sample in the CTIOS Toolkit dotNet CIL Samples
