cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

CTIOS Combo Desktop - Not Ready Reason Code Unknown

156
Views
0
Helpful
0
Comments
This document was generated from CDN thread

Created by: KAZIM ALTIN on 09-04-2013 05:35:27 AM
I haved customized the CTIOS Toolkit Combo desktop I added the Reason Code but Reason Code is set to Unknown when agents just added.As far as I tested, Mereley The Reason Code is updated when AgentStateChange event is fired. Is it possible someway to get Reason Code whenever an agent added to grid.
thanks
Kazım

Subject: RE: CTIOS Combo Desktop - Not Ready Reason Code Unknown
Replied by: David Lender on 12-04-2013 12:05:23 PM
The only way I know to get the reason code is on the AgentStateChange event.  It is not possible to get reason code whenever an agent is added to the grid.
This widget could not be displayed.