cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Cisco Community Designated VIP Class of 2020

CUCM 7 MOH 3rd Party SIP MOH scenario

467
Views
0
Helpful
0
Comments
This document was generated from CDN thread

Created by: rpereira.sangoma.com (simulated) on 09-05-2012 04:19:00 AM
Hi

We are testing interoperation against both CUCM 7.1 and 8.5(but do not have 8.5 yet).

But we are having some trouble invoking MOH when our gateway is registering as a 3rd party SIP phone and initating a hold (we have the same issue with snom 300s too).  The same operation performed by a 7941/7960 (SIP) the held party receives music on hold from the CUCM.

The call signalling does appear to operate correctly, in that the hold reinvite sent is responded to, and the held party is commanded by the CUCM to renegotiate the RTP behaviour, after which the resume is also processed correctly and the two RTP is renegotiated.  But this is missing the music on hold that is present if a Cisco IP Phone intiates the hold.

We would like to ask if there are any special configuration options that need to be enabled to allow 3rd party SIP Phones to intiate a hold and the held party receive MOH until resumed.
 
Any help much appreciated!

Subject: RE: CUCM 7 MOH 3rd Party SIP MOH scenario
Replied by: Krzysztof Syguda on 16-01-2013 01:20:25 PM
[quote=rpereira.sangoma.com (simulated)]Hi

We are testing interoperation against both CUCM 7.1 and 8.5(but do not have 8.5 yet).

But we are having some trouble invoking MOH when our gateway is registering as a 3rd party SIP phone and initating a hold (we have the same issue with snom 300s too).  The same operation performed by a 7941/7960 (SIP) the held party receives music on hold from the CUCM.

The call signalling does appear to operate correctly, in that the hold reinvite sent is responded to, and the held party is commanded by the CUCM to renegotiate the RTP behaviour, after which the resume is also processed correctly and the two RTP is renegotiated.  But this is missing the music on hold that is present if a Cisco IP Phone intiates the hold.

We would like to ask if there are any special configuration options that need to be enabled to allow 3rd party SIP Phones to intiate a hold and the held party receive MOH until resumed.
 
Any help much appreciated!
Hi;
 
I have noticed identical issue on my CUCM (8.6). We have tested with some softphones clients and hardware phones (e.g. Unidata wpu 7800) and this MOH issue looks exactly as described above.
 
Have you found any solution/workaround?
 
 
 
CreatePlease to create content
Content for Community-Ad
FusionCharts will render here